Testing Center Student FAQs

Scheduling and Testing Locations

1. How do I schedule an accommodated exam at the ODA Testing Center?

Students must be registered with ODA, have approved testing accommodations, and request their Letters of Accommodation for the current semester. If an exam will be administered through the Denton ODA Testing Center, the instructor must complete an Alternative Testing Agreement (ATA) in AIM. The student can then schedule the exam through the AIM Student Portal.

2. How far in advance do I need to schedule my exam?

Students should schedule regular exams at least five business days (one calendar week) in advance and final exams at least three calendar weeks before the beginning of final examinations.

Late requests are reviewed individually based on availability, accommodation needs, and other relevant circumstances. Students should submit requests as soon as possible, even if the scheduling deadline has passed.

3. Where should I take my accommodated exams?

Students are generally expected to take accommodated exams at the campus where their course is offered or through arrangements made with their faculty.

For UNT Denton courses, students may test at the ODA Testing Center in Denton or with their faculty. For UNT Frisco courses, students may utilize designated Frisco testing services, test in the classroom, or make arrangements with their faculty.

4. Can I take my exam at a different UNT campus?

Exceptions may be considered on an individualized basis for disability-related accommodation needs or other extenuating circumstances.

Students seeking an exception due to a disability-related barrier should contact their assigned ODA Access Coordinator, who will coordinate the review process with the appropriate ODA personnel. Other exception requests may be reviewed in consultation with the relevant testing personnel and faculty.

A preference for a different testing location does not automatically establish a need for an exception.

5. Can I take an accommodated exam with my instructor instead of the ODA Testing Center?

Yes. Faculty may administer accommodated examinations directly, provided that all approved testing accommodations are appropriately implemented and an appropriate testing environment is available. Students should communicate with their instructors in advance to discuss testing arrangements.

Changes to Scheduled Exams

6. What if I need to reschedule my exam?

Students should attempt to provide ODA with at least three days' notice when requesting to reschedule an examination. Requests made with less notice are still reviewed individually based on availability and circumstances.

Instructor approval may be required depending on the nature of the change and the Alternative Testing Agreement.

7. What happens if I arrive late or miss my exam?

Students should arrive on time for their scheduled examination. Arriving more than 15 minutes late may affect ODA's ability to administer the exam and may require faculty approval to reschedule, depending on the Alternative Testing Agreement and circumstances.

Students who miss an examination generally need instructor approval to reschedule. ODA will consider disability-related circumstances, faculty communication, and other relevant information when reviewing requests.

Exam-Day Procedures

8. What should I bring to my exam?

Students should bring a UNT student ID or other acceptable photo identification and any materials required or authorized by their instructor. Personal belongings, unauthorized electronic devices, and other prohibited materials must be stored outside the testing room in the designated lockers.

9. Can I eat, drink, or take breaks during my exam?

Light snacks may be permitted within the testing room. More substantial food must be consumed in the designated lobby area. Clear liquids in clear containers are permitted.

Students may take restroom breaks in accordance with Testing Center procedures. Examination time generally continues during restroom and food breaks unless otherwise specified by an approved accommodation or other authorized arrangement.

10. Can I leave the Testing Center during an exam?

Students must remain within authorized testing areas during examinations, except for permitted breaks. Students may not leave the building without authorization. Unauthorized departures are documented as testing irregularities and reported to the instructor. Depending on the circumstances, an incident may also be evaluated as possible academic misconduct.

11. What if I have an accommodation need or encounter a problem during my exam?

Students should notify Testing Center staff as soon as possible if they experience a problem with their examination, testing environment, or approved accommodations. Staff will review the concern and coordinate with the appropriate ODA or faculty personnel as needed.

Students who anticipate needing an exception to a Testing Center procedure should contact their ODA Access Coordinator in advance whenever possible.

Testing Security and Records

12. Are exams monitored or recorded in the ODA Testing Center?

Yes. The ODA Testing Center utilizes surveillance cameras and in-person proctors to maintain exam security and academic integrity. Testing Center staff monitor live camera feeds during examinations, and proctors circulate throughout testing areas. Surveillance cameras record video only and do not capture audio.

Recorded footage may be reviewed to investigate testing incidents, irregularities, or academic integrity concerns.

13. Who can access recorded surveillance footage?

Access to recorded surveillance footage is restricted to designated ODA personnel. Relevant footage may be shared with faculty upon request for legitimate academic purposes, including concerns regarding academic integrity, subject to applicable privacy requirements. Other requests for access or disclosure are evaluated in accordance with applicable university policies and legal requirements.

For additional information or assistance with testing arrangements, please contact the ODA Testing Center at Testing.ODA@unt.edu or 940-369-8969.